# Membership of Institute of Customer Service

> A sourced UK public sector contract award published by Department for Work and Pensions.

## Key facts

- Buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Supplier: Institute of Customer Service
- Award value: £35,000
- Tender value: £35,000
- Award date: 25 February 2022
- Published: 25 February 2022
- Contract start: 1 March 2022
- Contract end: 28 February 2024
- Stage: awarded
- Procurement category: services
- Notice ID: fb886d20-7ef2-4816-af77-61c553bf8710-513677
- OCID: ocds-b5fd17-e05a01b3-db29-45d6-946a-216b1e8c5797

## Description

DWP Membership Institute of Customer Service

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fb886d20-7ef2-4816-af77-61c553bf8710-513677)
