# Employee Assistance Programme for South Yorkshire Police and Humberside Police

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Yorkshire and Humber Police Procurement \(Y&HPP\)
- Contract winner: [Health Assured Ltd](/contract-winners/health-assured/public-sector-contract-awards)
- Award value: £118,358
- Award date: 13 November 2019
- Published: 29 January 2020
- Contract start: 11 December 2019
- Contract end: 10 December 2024
- Stage: awarded
- Procurement category: services
- Notice ID: ca561e4d-54cd-4a39-9676-e9137b693126-340170
- OCID: ocds-b5fd17-e07a1174-6fad-4d43-8d5e-bdfac8fcfe12

## Description

This project is to appoint a suitable Employee Assistance Programme \(EAP\) provider that will deliver health and wellbeing support to SYP and HP employees and their immediate family members, including access to counselling\. The EAP will provide the following: • A 24/7 freephone telephone support service that is available every day of the year, including bank holidays\. The telephone service shall provide a dedicated non-premium rate number that is accessible from UK landlines and mobile devices\. The telephone support service will also include triage and sign-posing to specialist agencies where appropriate\. • Management telephone support which will provide advice and guidance to managers on recognising issues and the practical measures that can be used to support staff\. • An online portal / interactive web tool that is available 24/7, every day of the year\. This must be accessible from work or home and contain as a minimum: - Description of the different support available and how to access it\. - Detail of other services freely available to staff which would be signposted\. - Information/articles on personal and social wellbeing issues\. - Health check questionnaires for staff to be able to complete online\. - Self-help guides, fact sheets and leaflets in a downloadable format\. As part of the Employee Assistance Programme, telephone counselling will be provided and all staff will be able to access up to a maximum of six structured, 1 hour telephone counselling sessions including Cognitive Behavioural Therapy and other therapeutic techniques\. Any sessions above this must be approved by the Occupational Health Unit in the relevant Force\.

## Related contract awards

- [FRAMEWORK AWARDED FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COTS SOFTWARE](/contracts/ocds-b5fd17-d87b0efc-c438-4ec3-b3b3-00416c6fd33c): Yorkshire and Humber Police Procurement \(Y&HPP\)
- [Behavioural Change Marketing Trial](/contracts/ocds-b5fd17-13fa5f7c-564a-408b-b840-8955e1dc9c2f): Yorkshire and Humber Police Procurement \(Y&HPP\)
- [PSU Blunt Trauma Guards](/contracts/ocds-b5fd17-a81680de-cf14-41fd-8579-b16ced7bd24b): Yorkshire and Humber Police Procurement \(Y&HPP\)
- [Employee Assistance Programme \(EAP\) 2024](/contracts/ocds-b5fd17-2e740295-7d73-4fb0-a55a-6ba05b8296fc): Home Office
- [Employee Assistance Programme \(EAP\)](/contracts/ocds-b5fd17-1eaaf43f-2b24-40fc-86a9-215f4479b3aa): WESTMORLAND AND FURNESS COUNCIL
- [Digitial EAP Services](/contracts/ocds-b5fd17-c9b8e9a7-2458-4fef-9b6a-f52e5534292a): HR Connect t/a Kent County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ca561e4d-54cd-4a39-9676-e9137b693126-340170)