# End User Support Service Tower

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Medicines and Healthcare Products Regulatory Agency](/buyers/medicines-and-healthcare-products-regulatory-agency/contract-awards)
- Contract winner: [INSIGHT DIRECT \(UK\) LTD](/contract-winners/insight-direct-uk/public-sector-contract-awards)
- Award value: £4,000,000
- Tender value: £2,608,080
- Award date: 5 November 2018
- Published: 6 December 2018
- Contract start: 14 December 2018
- Contract end: 13 December 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 39447384-300e-4a4b-b279-b707e11b3c99-257614
- OCID: ocds-b5fd17-e09f8b03-feb8-4676-87a1-65470fede144

## Description

A single service tower which performs both Service Desk and End User Device Support functions covering both MHRA & NIBSC\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/39447384-300e-4a4b-b279-b707e11b3c99-257614)