# Reasons to Complain Trackers 2024

> A sourced UK public sector contract award published by OFCOM.

## Key facts

- Buyer: [OFCOM](/buyers/ofcom/contract-awards)
- Supplier: [Yonder Consulting](/suppliers/yonder-consulting/public-sector-contract-awards)
- Award value: £24,726
- Tender value: £24,726
- Award date: 5 November 2024
- Published: 18 December 2024
- Contract start: 5 November 2024
- Contract end: 31 January 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 8be6cc6d-d6f0-4069-8a35-4716f1881dbb-812015
- OCID: ocds-b5fd17-e11a8b8d-fd01-4058-b568-6c8f0cb47d2e

## Description

This awarded contract is for research services that seek to understand the key reasons why people make a complaint in relation to telecommunication providers \(e\.g\. landline, mobile, fixed broadband, and Pay TV\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8be6cc6d-d6f0-4069-8a35-4716f1881dbb-812015)