# Testing the Waters Survey

> A sourced UK public-sector contract award published by Consumer Council for Water.

## Key facts

- Public buyer: [Consumer Council for Water](/buyers/consumer-council-for-water/contract-awards)
- Contract winner: [DJS Research Ltd](/contract-winners/djs-research/public-sector-contract-awards)
- Award value: £208,000
- Tender value: £216,666
- Award date: 3 March 2020
- Published: 30 March 2020
- Contract start: 10 March 2020
- Contract end: 30 November 2022
- Stage: awarded
- Procurement category: services
- Notice ID: dd2e3eb5-1885-4c9b-889b-0d731a7d2a44-352173
- OCID: ocds-b5fd17-e14253fa-8682-4829-9d57-4ab1a3ca24e8

## Description

Testing the Waters is a biennial survey of Non Household Consumers \(NHHs\) in England and Wales, where they are asked their views on, and experiences of their water and sewerage service providers\. The finds of each survey are tracked and reported at three levels: 1\. England and Wales 2\. The nations of England and of Wales 3\. Water and Sewerage Company \(WaSC\) region Additional analysis by NHH size \(micro, small, medium and large\) is also included\. Additional information: Documents are available via the Bravo Solutions e-tendering platform\. URL given below\. All bids and communications must be submitted through this portal\.

## Related contract awards

- [Outsourced Contact Centre Renewal](/contracts/ocds-b5fd17-14ef5f45-8b94-44a4-ae6e-3f7a02c31c43): Consumer Council for Water
- [Water Affordability Customer Research 2024](/contracts/ocds-b5fd17-bbad6a2f-ae5b-4668-88a9-f7a2ee9b050c): Consumer Council for Water
- [Consumer water Panels - early market engagement](/contracts/ocds-b5fd17-13007873-179a-468e-9f21-4bdaa46980bf): Consumer Council for Water
- [Children's Attitudes to Information Rights](/contracts/ocds-b5fd17-494e0d82-d1b9-446f-a419-b86cd47975d7): INFORMATION COMMISSIONER'S OFFICE
- [Ofwat and Consumer Council for Water Non-Household Customer Insight Survey](/contracts/ocds-b5fd17-9bf1443a-5a04-4117-bdc7-c11942bf93c2): O F W A T
- [West Yorkshire Transport Insights Survey](/contracts/ocds-b5fd17-06fb9920-b795-4119-84c8-8eea57d7eb12): West Yorkshire Combined Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dd2e3eb5-1885-4c9b-889b-0d731a7d2a44-352173)