# 2023-043 Defining Structures and Toolkits for ESMS/Networks Strategic Stakeholder Engagement

> A sourced UK public sector contract award published by Ofgem.

## Key facts

- Buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Supplier: [Moorhouse Consulting Limited](/suppliers/moorhouse-consulting/public-sector-contract-awards)
- Award value: £49,728
- Tender value: £49,728
- Award date: 6 April 2023
- Published: 11 August 2023
- Contract start: 10 April 2023
- Contract end: 9 June 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 4e7237a1-acb2-4541-9ca6-76c1fcfa9213-671514
- OCID: ocds-b5fd17-e1c2cac9-2fb5-4026-b700-adb40b1add3a

## Description

System Deliverable 1: Internal team teach-in regarding outlining best practice on how to best coach teams to use the CRM tool as well as recommendations and inputs into the strategic CRM design\. People Deliverable 2: Document outlining to end process documentation for tactical stakeholder engagement support, including the 'package' that is available \(WoW, reporting and managing expectations\) Toolkit Deliverable 3: Document outlining stakeholder mapping and segmentation by 9 x portfolios, mapping interrelations and strategic dependencies\. Deliverable 4: Stakeholder playbook \(including narrative\) for one selected stakeholder group\. Deliverable 5: Document outlining best practice for stakeholder engagement, including templates and frameworks\. Strategy Deliverable 6: Internal team teach-in outlining best practice advice to drive stakeholder outcomes, interlinked strategies and how to develop live strategies that can be measured and evaluated\.

## Related contract awards

- [2026-059 Copilot Agent Delivery and Support](/contracts/ocds-b5fd17-ce523cec-202c-46a2-b523-02ab42821353) — Ofgem
- [2026-057 Copilot Agent Capability](/contracts/ocds-b5fd17-3edf64a5-2dc4-4c27-bf84-6a1ec01ce17f) — Ofgem
- [2026-054 Beta-ArcGIS Online Development and App Creation](/contracts/ocds-b5fd17-881f5a98-f9d2-4ee5-9993-a0a7a9ea6ede) — Ofgem
- [2026-056 Cost of Debt Support](/contracts/ocds-b5fd17-834b6aeb-dbb2-4d3d-9c97-8ddbf0a4e82d) — Ofgem
- [Consultancy and Advisory Services for Health](/contracts/ocds-b5fd17-e4010854-2ece-4232-8e7e-d5753715e2cd) — Sussex Community NHS Foundation Trust
- [Transforming and Modernising Donor Recognition Consultancy](/contracts/ocds-b5fd17-7b43b77c-aaaa-40ea-b74b-aca28ddb2275) — NHS Blood and Transplant \(Filton, Bristol\)
- [PR 2025 140 Strategy and Portfolio Dashboard Development](/contracts/ocds-b5fd17-75aba1a9-0a9d-436e-989a-8630962c8e7c) — CPS
- [Pipeline Programme Management Office Support for MPM \(PPMOM\)](/contracts/ocds-b5fd17-4d091dca-a20d-4e66-9fa6-7fa189fe63b9) — O F W A T
- [Provision of General Medical Services at Tollgate Practice](/contracts/ocds-b5fd17-6b020586-1357-4c83-92d9-010ad76c2e5a) — NHS Essex Integrated Care Board
- [CWC26018 - Microsoft Cloud Solution Provider](/contracts/ocds-b5fd17-37dceafb-18f5-4f5f-9afb-ae784890924e) — Wolverhampton City Council
- [Resident Engagement and Welfare Monitoring Services Contract](/contracts/ocds-b5fd17-6c13d9dc-2d40-49d4-b478-950a598b7a82) — Housing Solutions
- [Learning Management System](/contracts/ocds-b5fd17-bc196143-dacf-41ef-a8e6-c6415526bb43) — North East Lincolnshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4e7237a1-acb2-4541-9ca6-76c1fcfa9213-671514)