Contract award record
Technology Enable Care Services
Notice details
- Published
- Category
- services
- Buyer region
- West Midlands
- Source
- View official notice
Public buyer and contract winner
Public buyer
SANDWELL METROPOLITAN BOROUGH COUNCILContract winner
Tunstall Healthcare (UK) LimitedAward value£34,672
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products.
To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.
The maintenance plan will include: -
• Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components • Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard. • Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours. Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.