# Microsoft Unified Support

> A sourced UK public sector contract award published by Pension Protection Fund.

## Key facts

- Buyer: [Pension Protection Fund](/buyers/pension-protection-fund/contract-awards)
- Supplier: [Bytes Software Services Limited](/suppliers/bytes-software-services/public-sector-contract-awards)
- Award value: £585,300
- Tender value: £585,300
- Award date: 16 October 2023
- Published: 29 January 2024
- Contract start: 14 October 2023
- Contract end: 13 October 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 58ab4a64-5550-4cc0-b28f-b1c2eec7267a-718252
- OCID: ocds-b5fd17-e328ec22-e8be-4e80-85d3-12922511b188

## Description

Microsoft Unified Support for reactive technical assistance 24/7/365, training library, risk and health assessments, advisory services, and proactive credits\. Contract value is based on the minimum committed amount for three years and known current usage volumes\. This value is therefore only an estimate and may increase based on required additional volumes and licences\. This increase could be as much as 20%-40% per year\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/58ab4a64-5550-4cc0-b28f-b1c2eec7267a-718252)
