# Telephony support including contact centre

> A sourced UK public sector contract award published by Wychavon District Council.

## Key facts

- Buyer: [Wychavon District Council](/buyers/wychavon-district-council/contract-awards)
- Supplier: [Opus Business Systems Limited t/a Opus Telecoms](/suppliers/opus-telecoms/public-sector-contract-awards)
- Award value: £68,568
- Award date: 21 May 2026
- Published: 15 June 2026
- Contract start: 28 May 2026
- Contract end: 27 May 2029
- Stage: awarded
- Procurement category: services
- Notice ID: c50d1756-1c51-47ae-b413-93bb52921801-902107
- OCID: ocds-b5fd17-e3b454fd-f577-4166-b095-781d834ec0a8

## Description

Internet link services and SIP trunks for phone calls using CCS Framework RM6116\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c50d1756-1c51-47ae-b413-93bb52921801-902107)
