# TOPdesk enterprise platform

> A sourced UK public sector contract award published by Security Industry Authority.

## Key facts

- Buyer: [Security Industry Authority](/buyers/security-industry-authority/contract-awards)
- Supplier: [Phoenix Software Limited](/suppliers/phoenix-software/public-sector-contract-awards)
- Award value: £41,498
- Tender value: £41,498
- Award date: 31 March 2020
- Published: 24 September 2020
- Contract start: 1 April 2020
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: goods
- Notice ID: 7c02b16b-233f-42d3-b660-d31fca51d5e7-382617
- OCID: ocds-b5fd17-e40d8989-0f04-4d6e-8469-ae4203f7c0bd

## Description

ITSM solution, TOPDesk is used to manage our support queues and records all of our IT assets\. This is used onsite on one of our servers in UKCloud\. Additional information: Please email us via SIA\.Procurement@sia\.gov\.uk if you have any queries in relation to the contract\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7c02b16b-233f-42d3-b660-d31fca51d5e7-382617)
