# P and FM - Water Aggregation RM3790 \(Lot 1\)

> A sourced UK public sector contract award published by H M Revenue & Customs.

## Key facts

- Buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [CASTLE WATER LIMITED](/suppliers/castle-water/public-sector-contract-awards)
- Award value: £1,191,001
- Tender value: £1,191,001
- Award date: 14 August 2020
- Published: 18 August 2020
- Contract start: 1 September 2020
- Contract end: 31 August 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 3068fa9e-ffae-47a5-8e81-0fcdb8086fdc-376534
- OCID: ocds-b5fd17-e54b0817-f1ee-4d6a-88d5-273d2b628bd1

## Description

The Supplier shall be required to deliver associated services in connection with the supply of water and sewerage services as required by the Customers at Call Off stage: Account Management including customer service; Billing; Metering including, Meter Reading \(Including acceptance of AMR reads\), Management of sites and meters \(including new connections and switching\); Meter installation/removal/resizing/accuracy tests; Data Management; Roads and Property Drainage; Sewerage services including Trade Effluent; Emergency Contingency Planning; 24/7 Emergency support; and Guaranteed standards of Service\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3068fa9e-ffae-47a5-8e81-0fcdb8086fdc-376534)