# WP3903 - Media Monitoring & Social Media Insights

> A sourced UK public-sector contract award published by Walsall Council e-Tendering.

## Key facts

- Public buyer: [Walsall Council e-Tendering](/buyers/walsall-council-e-tendering/contract-awards)
- Published: 16 June 2023
- Contract start: 1 September 2023
- Contract end: 31 August 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 2950b964-6f7d-43a9-bfe5-de0cb8a24ae7-654415
- OCID: ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b

## Description

Media Monitoring & Social Media Insights Service Walsall Council Communications Marketing and Brand team currently manage all media monitoring and social media insights service on behalf of the Council to ensure the effective management of the Council's reputation\. CORE SERVICES The Provider shall deliver all key service requirements as outlined below\. o Press Monitoring - Monitoring of specified keywords and topics within printed content\. o Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or infographics\. o Social Media Monitoring - an online tool to enable the Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums\. o Broadcast Monitoring - Monitoring content on television, radio and online broadcasts that include specified keywords and topics\. o Evaluation and Analysis - The selection, evaluation, and analysis of the results of monitoring through human review or via automated evaluation of data; and o Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums\. Additional information: Please note that Walsall Council have a new Contract opportunity\. For further details of the requirement, please see the following link to the Councils\` e-Procurement web portal; https://in-tendhost\.co\.uk/walsallcouncil Tender Ref: WP3903 You will be required to register your organisation \(if already not done so\) and express your interest in the relevant project/opportunity\. Is a Recurrent Procurement Type? : Yes

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2950b964-6f7d-43a9-bfe5-de0cb8a24ae7-654415)