Vehicle Licensing and Inspection Services and a Technology System for Taxi and Private Hire Services

Transport for London (TfL) license and regulate all of London's taxi and private hire drivers, vehicles and operators. The Mayor's Transport Strategy (MTS) requires that TfL has a strong licensing function in London, a safe and reliable Taxi and Private Hire Trade and it uses technology to serve our customers. To ensure services provided to the Taxi and Private Hire Trade are delivered in the most effective and efficient manner TfL are seeking to procure the services of Supplier(s) to deliver and support the activity of Vehicle Licensing and Inspection and an End to End Technology System. This procurement shall be divided into two Lots and conducted via the Competitive Dialogue Procedure; Lot 1 - A Technology System and Customer Access Portal for Taxi and Private Hire Services Lot 2 - Vehicle Licensing, Inspection and Contact centre Services.