Contract award record
Hypercare Contract
Notice details
- Published
- Category
- services
- Buyer region
- South West
- Source
- View official notice
Public buyer and contract winner
Public buyer
Defence Science and Technology Laboratoryawarded to
Contract winner
Insight Direct (UK) LtdAward value£931,921
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Dstl require Hypercare for the CHESS implementation from the date of go live. This is an extended level of support from the Project Team to help user adoption, promote effective use of the system, to facilitate the establishment of the new service model, and to support the in-house 1st level support team in handling post go-live support ticket volumes.