# RBGKEW/882 Market Research Framework

> A sourced UK public sector contract award published by ROYAL BOTANIC GARDENS, KEW.

## Key facts

- Buyer: [ROYAL BOTANIC GARDENS, KEW](/buyers/royal-botanic-gardens-kew/contract-awards)
- Supplier: [DISCOVERY RESEARCH LIMITED](/suppliers/discovery-research/public-sector-contract-awards)
- Award value: £6,000,000
- Tender value: £600,000
- Award date: 27 April 2021
- Published: 15 June 2021
- Contract start: 28 May 2021
- Contract end: 27 May 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 085584a1-871e-4bfb-8b84-85ae48dc6494-443784
- OCID: ocds-b5fd17-e8177383-64e4-40c7-ae0d-4a0d645eb16d

## Description

Royal Botanic Gardens, Kew is setting up a framework for market research services\. The purpose of the Market Research Framework is to build beneficial longer-term relationships with a set of high quality, agile, cost-effective suppliers who will understand the Kew brand in depth\. The purpose of this Specification is to set up a framework agreement \(roster\) of suitably skilled and qualified research suppliers to deliver a range of visitor, member and prospective audience research services to support Kew's marketing and communications, public programme, digital and visitor experience, and commercial activity for the coming 3 years \(2021 - 2024\) with the option of extending for a further 1 year\. We will appoint up to 4 suppliers to the framework through this tender process\. To register an interest and apply for this opportunity please go to https://defra\.bravosolution\.co\.uk/web/login\.html and view current opportunities if the tender isn't visible use the following information to search and find the opportunity project\_31610 - RBGKEW/882 - Market Research Framework You will need to create an account if you are not already registered\. We are unable to accept expressions of interest or tender submissions via email\. Please register through the e-tendering portal\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/085584a1-871e-4bfb-8b84-85ae48dc6494-443784)
