# MASCOT Telecare Call Handling System

> A sourced UK public sector contract award published by London Borough of Merton.

## Key facts

- Buyer: [London Borough of Merton](/buyers/london-borough-of-merton/contract-awards)
- Supplier: [Legrand Electric LTD](/suppliers/legrand-electric/public-sector-contract-awards)
- Award value: £360,000
- Tender value: £360,000
- Award date: 31 October 2024
- Published: 31 October 2024
- Contract start: 21 November 2024
- Contract end: 30 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: bdf87990-de2d-4890-b09e-f62fb8926a9b-798699
- OCID: ocds-b5fd17-e842aca9-30a2-45ca-9bef-716fe2b01173

## Description

The London Borough of Merton \("the Council"\) is inviting tenders to bid to provide a digital enabled service and deliver a digital enabled solution capable of permitting remote working and linking dispersed alarms and other equipment in customers' homes to both our call handling and response centre and to Merton's systems\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bdf87990-de2d-4890-b09e-f62fb8926a9b-798699)