# Provision of a Corporate Automatic Call Distribution System & Associated Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicester City Council](/buyers/leicester-city-council/contract-awards)
- Published: 25 May 2017
- Planned start: 1 April 2018
- Planned end: 31 March 2028
- Stage: open_tender
- Procurement category: services
- Notice ID: fa5e7cd3-311d-4033-b50b-a4d224cede80-149603
- OCID: ocds-b5fd17-e86919a1-30d9-476e-b5b6-cf28ad382d5d

## Description

Leicester City Council is seeking suppliers with a proven track record in providing an Automatic Call Distribution system\. The Council requires qualified suppliers who have experience of providing a large ACD system to accommodate the Council's needs\. The system will need to integrate with the Council's Microsoft Lync telephony system\.

## Related contract awards

- [37454 - BARNES HEATH HOUSE](/contracts/ocds-b5fd17-4fb78075-6a84-42e1-b993-261b9d098c9c): Leicester City Council
- [ID: 37465 - EYRES MONSELL AND GILMORTON CHILDRENS CENTRE](/contracts/ocds-b5fd17-289f6159-e9c6-4ce1-81e6-a1451e98cdda): Leicester City Council
- [37447 - WOODFIELD SCHOOL](/contracts/ocds-b5fd17-45d1738c-7b84-41df-bfbd-fa8e3592081c): Leicester City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fa5e7cd3-311d-4033-b50b-a4d224cede80-149603)