# GB-Epping: Provision of an Out of Hours Call Handling Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Epping Forest District Council](/buyers/epping-forest-district-council/contract-awards)
- Tender value: £500,000
- Published: 8 June 2023
- Planned start: 1 October 2023
- Planned end: 30 September 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: f270712f-f00f-4006-a611-3120fc5d6252-651801
- OCID: ocds-b5fd17-e8d2a671-5d21-4e39-9ee2-3c3d7607c61f

## Description

Epping Forest District Council \(EFDC\) requires a provider to manage its Out of Hours \(OOH\) Call handling service for a three year period with an option to extend for a further period of up to one year, commencing from 1st October 2023, 00:01 hours\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [Provision of Specialist Local Government Reorganisation \(LGR\) Programme Support Services for Mid, North East and West Essex](/contracts/ocds-b5fd17-ce888db9-d185-4825-b735-7cb5ede06eb6): Epping Forest District Council
- [Provision of Insurance Brokerage Services](/contracts/ocds-b5fd17-346312c7-d8e8-42a2-aa0c-8848307695ed): Epping Forest District Council
- [Provision of Liquid Fuels](/contracts/ocds-b5fd17-f75da3a5-e92f-4894-a716-a058346b7007): Epping Forest District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f270712f-f00f-4006-a611-3120fc5d6252-651801)