Provision of a Non-Emegency Patient transport Service to Plymouth

The Department of Health defines non-emergency Patient Transport Services (NEPTS) as the 'non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers'.

Services that are included in this procurement are:

The NEPTS will cover Plymouth NHS Healthcare sites (to and from) and patients registered with GPs in PL1 to PL9. The service will predominantly convey eligible patients in multi seated vehicles to cope with a variety of wheelchair carrying options that will only be for medically eligible patients as assessed by the Plymouth Transport Booking Service. The service will cover all mobility types. Essentially stretchers, some wheelchair users and bariatric patients. Whilst 'walkers' are included it is expected that the service (in pursuit of value for public-money and CO2 footprint management) will be mainly delivered in multi-seated vehicles such as existing NEPTS ambulance models and single patient car journeys actively discouraged.

The PTS provider will be required to have a PTS planning and coordinating function that interfaces with the Plymouth Transport Booking Service within the hours the Plymouth Transport Booking Service operates and have a system for the period that the PTS operates that is outside the Plymouth Transport Booking Service operating hours.

Additional information: The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/scwcsu/aspx/Home