# User Centred Design Support for Cyber Improvement Programme 2026/27

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [HIPPO DIGITAL LIMITED](/suppliers/hippo-digital/public-sector-contract-awards)
- Award value: £2,000,000
- Award date: 26 May 2026
- Published: 3 June 2026
- Contract start: 1 June 2026
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: cc067e1d-0e88-470d-8b88-56b4627d5c72-900437
- OCID: ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5

## Description

Tactical Cyber User Centred Design Capabilities to deliver User User Centred Design outcomes for the CIPs five core themes\. Embedding User-Centred Design \(UCD\) capabilities across the programme ensures that every intervention, policy, tool, guidance, or process, is shaped around the real behaviours, needs, constraints, and motivations of the people who must adopt it\. Cyber risk is fundamentally influenced by human decision-making, organisational culture, and usability barriers\. Without UCD, well-intentioned security measures often fail to achieve uptake, are bypassed, or create new risks\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cc067e1d-0e88-470d-8b88-56b4627d5c72-900437)