# Provision of Contact Centre Modernisation - Extra Bots

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [DVLA - Driver & Vehicle Licensing Agency](/buyers/dvla-driver-vehicle-licensing-agency/contract-awards)
- Contract winner: [XMA Limited](/contract-winners/xma/public-sector-contract-awards)
- Award value: £366,127
- Tender value: £366,127
- Award date: 31 January 2022
- Published: 18 February 2022
- Contract start: 31 January 2022
- Contract end: 30 September 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 4ce2f0fb-333f-46fc-8997-446479a01e3e-511393
- OCID: ocds-b5fd17-ea28a7f8-2fbd-4ed3-8bd1-23adcdef0f09

## Description

Provision of Contact Centre Modernisation - Extra Bots

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- [Provision of BreakFix](/contracts/ocds-b5fd17-9cc8960d-b550-4719-98fc-877bfb3e9e58): DVLA - Driver & Vehicle Licensing Agency
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- [DDaT26102 - GPU cluster nodes](/contracts/ocds-b5fd17-428bad37-c0b0-4498-924e-04ba2e125abc): UK SHARED BUSINESS SERVICES LIMITED
- [Service desk 2022-25](/contracts/ocds-b5fd17-0ee5b399-81ef-44b7-adb4-d116d2cd70cf): National Audit Office
- [Immersive labs 2026](/contracts/ocds-b5fd17-c75fff7a-f28f-4386-82da-7884482c707e): Office for National Statistics

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4ce2f0fb-333f-46fc-8997-446479a01e3e-511393)