# Customer Engagement Software

> A sourced UK public sector contract award published by whg.

## Key facts

- Buyer: [whg](/buyers/whg/contract-awards)
- Supplier: [Voicescape Limited](/suppliers/voicescape/public-sector-contract-awards)
- Award value: £411,306
- Tender value: £411,306
- Award date: 28 March 2025
- Published: 14 May 2025
- Contract start: 1 April 2025
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: c7f7f799-d4c1-4b5e-82cb-69635a756eb4-845249
- OCID: ocds-b5fd17-ea579c70-dbd5-4add-b14d-cb053b19322d

## Description

whg have awarded a contract to Voicescape Limited for Customer Engagement Software via G Cloud 14 framework\.

## Related contract awards

- [Lift Servicing and Maintenance 2025](/contracts/ocds-b5fd17-2ef58e6f-8efa-4a63-8425-44a9b79df8cf) — whg
- [Learning Management System \(LMS\)](/contracts/ocds-b5fd17-b6c8d935-41be-474d-a262-3b0fdf1858e2) — whg
- [Travel Management Services](/contracts/ocds-b5fd17-66ecef51-4136-43e0-a025-1b7b8f677513) — whg
- [Asbestos Roof Removal Works \(Disrepair\)](/contracts/ocds-b5fd17-a839787f-95c3-4ce9-9031-18cde8657006) — whg
- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6) — Flagship Housing Limited
- [GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa) — Flagship Housing Limited
- [AT1366 - Automated Collection of Council Debt](/contracts/ocds-b5fd17-27e0d91c-f682-477d-b345-4924c01ca36e) — Luton Council
- [GB-Milton Keynes: Provision of Caseload Manager](/contracts/ocds-b5fd17-acd698b8-276c-4e3a-bf77-f462f2881043) — Amplius Living
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c7f7f799-d4c1-4b5e-82cb-69635a756eb4-845249)
