Retirement, Bereavement and Care and Appeals and Supporting Capabilities. DSP Procurement for User Centred Design and Delivery Management Resources

This is a 24-month Contract that provides Resources in support of its Retirement Bereavement & Care (RBC) Project. At a high-level RBC requires a supplier to deliver specific User Centred Design and Delivery Management digital outcomes to meet citizens' Plan Your Retirement Service; Get Your State Pension Service; Manage Your Pension Credit; Seasonal Payments; Carers Allowance; Attendance Allowance; Support for Bereavement; Support for Common Capabilities (in support of DWP Strategic Reference Architecture); Maintaining Operational Small Systems (MOSS)