# IT Service Management Tool \(ITSM\) implementation, configuration and associated services

> A sourced UK public sector contract award published by OFSTED.

## Key facts

- Buyer: [OFSTED](/buyers/ofsted/contract-awards)
- Supplier: [Flyform Ltd](/suppliers/flyform/public-sector-contract-awards)
- Award value: £83,300
- Tender value: £83,300
- Award date: 3 December 2019
- Published: 24 December 2019
- Contract start: 9 December 2019
- Contract end: 8 December 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 27dce3de-8010-4036-95c5-a203e6538589-334420
- OCID: ocds-b5fd17-eb7c4512-f97d-4e25-8da1-0e84f6f86cd0

## Description

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only\. Call Off from Crown Commercial Services G-Cloud 11 Framework Agreement \(RM1557\.11\)\. This Contract is for the provision of IT Service Management Tool \(ITSM\) implementation, configuration and associated services under Lot 3 Cloud Support\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/27dce3de-8010-4036-95c5-a203e6538589-334420)
