# Service Improvement and Development

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Nottingham City Council](/buyers/nottingham-city-council/contract-awards)
- Contract winner: Pro Insight
- Award value: £46,000
- Tender value: £46,000
- Award date: 31 July 2019
- Published: 7 August 2019
- Contract start: 1 August 2019
- Contract end: 1 August 2025
- Stage: awarded
- Procurement category: services
- Notice ID: f0fda9de-4031-44fd-9ca3-9cecf548fdcf-303505
- OCID: ocds-b5fd17-ec553b3d-906c-420c-80b7-f891fe986744

## Description

Mystery Shopping service offering independent feedback and learning as to how business is perceived by customers\.

## Related contract awards

- [CPU 8478 Carpet and Upholstery Cleaning](/contracts/ocds-b5fd17-035b26a4-017d-4c73-8d65-eecd773da0cf): NOTTINGHAM CITY COUNCIL
- [CPU 8682 Resurfacing works at Coleby and Withern Road](/contracts/ocds-b5fd17-ce3aaa76-9cbe-4c50-abcb-0c178baf4eb8): Nottingham City Council
- [CPU 8677 General Building Materials for Minor works city wide C/W Revenue Works 2026-2027](/contracts/ocds-b5fd17-c709d5da-34d7-465e-a3e3-568c7ab8d506): Nottingham City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f0fda9de-4031-44fd-9ca3-9cecf548fdcf-303505)