# Provision of ITSM HelpDesk Solution \(Zendesk\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Contract winner: ZENDESK UK LIMITED
- Award value: £95,619
- Tender value: £95,619
- Award date: 27 October 2022
- Published: 3 May 2023
- Contract start: 30 October 2021
- Contract end: 29 October 2023
- Stage: awarded
- Procurement category: services
- Notice ID: eb28f946-02b1-46a1-89aa-99ba5b8ade23-641994
- OCID: ocds-b5fd17-ec8b8a24-68fd-497c-b4f9-849d2db88b13

## Description

DDS Service Management Support Team requires an ITSM Help Desk Solution\.

## Related contract awards

- [Construction Professional Services](/contracts/ocds-b5fd17-ef9d53d6-d412-4bf4-a5cc-856df493e69d): Crown Commercial Service
- [Audit and Assurance Services Two \(A&AS2\)](/contracts/ocds-b5fd17-134ddb7b-5d67-4256-819f-96af62f09e23): Crown Commercial Service
- [The Provision of Workday Licences](/contracts/ocds-b5fd17-bf5442b9-cd6a-45f9-8b27-72a80f29e560): Crown Commercial Service
- [NHSR\_97 Zendesk Licences](/contracts/ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694): NHS Resolution
- [WP1590 Zendesk G-Cloud 9 Call-Off Contract](/contracts/ocds-b5fd17-cd583337-9588-44a9-a922-0047528ef88c): Government Digital Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eb28f946-02b1-46a1-89aa-99ba5b8ade23-641994)