# Advice and Information Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The Borough Council of Calderdale](/buyers/the-borough-council-of-calderdale/contract-awards)
- Contract winner: Citizens Advice Calderdale
- Award value: £1,475,000
- Tender value: £1,475,000
- Award date: 21 November 2023
- Published: 8 January 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: d2594423-9054-485c-b35a-7e17c2378844-712219
- OCID: ocds-b5fd17-ed50df63-8fe5-4f45-9dd9-5f643ebde9d6

## Description

The Council is commissioning advice and information services for people in Calderdale, offering a general advice service which is accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest who have particularly high needs for advice and information\. The Service must allow access to advice and information across the main areas of civil law covered by the Advice Services Alliance both at Advice and Advice with Casework levels: 1\. Consumer/General contract 2\. Welfare Benefits 3\. Debt 4\. Employment 5\. Health and Community Care 6\. Housing 7\. Immigration/Nationality The Provider must deliver a responsive, contemporary service which is able to adapt to reflect the changing needs of particular groups due to any legislative / benefit entitlement changes and demographic trends\.

## Related contract awards

- [Warm Homes Local Grant \(WHLG\)](/contracts/ocds-b5fd17-b48fe028-625a-4ea2-a999-3ad36d3f40c6): The Borough Council of Calderdale
- [Provision of Gas Servicing, Maintenance and Reactive Repair Services](/contracts/ocds-b5fd17-8954d04a-7f27-4d29-8478-2267a79985c2): The Borough Council of Calderdale
- [The Collection and Disposal of Confidential Waste](/contracts/ocds-b5fd17-f087fe4e-2a63-499d-904d-241c7520e41b): The Borough Council of Calderdale

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d2594423-9054-485c-b35a-7e17c2378844-712219)