# The provision of Payment and Merchant Acquring Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bristol City Council](/buyers/bristol-city-council/contract-awards)
- Tender value: £5,000,000
- Published: 7 February 2020
- Planned start: 1 May 2020
- Planned end: 30 April 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: ad9c8b04-795a-4c47-8cbf-9006a13e69a5-342512
- OCID: ocds-b5fd17-ed821149-46a1-47e0-a2cc-802055e69a66

## Description

Bristol City Council is currently looking for a comprehensive Income Payment solution including a Payment Service Provider \(PSP\) and Merchant Acquirer \(MA\)\. At Bristol City Council we have a desire to rationalise our contractual and technological landscape\. We have some other payment systems that which we would potentially replace with the new solution when they reach end of contract\. These include Merchant Acquirer services for car parks, library kiosks and face to face payments in our Customer Service Point\. The system must be able to be scalable in order to take on these, and possibly other additional payment types, at later dates during the life of the contract\. The core of the PSP solution will provide the following payment services allowing citizens to pay for a wide variety of Council products, bills, fines and services: • Automated Telephone Payment Service • Voice telephone payment service • Online Payments digital service • Direct Debits Managed Service • Paperless direct debit mandate digital service • Card payment processing including Merchant Acquirer • Chip and Pin Payments Service

## Related contract awards

- [Fire Strategy, Fire Strategy Drawings and the Fire &amp; Emergency file\. Eccleston House\.](/contracts/ocds-b5fd17-c5cf1124-ffd9-4539-907f-1565c5e42cb0): Bristol City Council
- [Fire Strategy, Fire Strategy Drawings and the Fire &amp; Emergency file\. Phoenix House\.](/contracts/ocds-b5fd17-9ba83506-86bb-4e88-b7d2-f206e3804eba): Bristol City Council
- [Barton House - Desktop Asset Assessment](/contracts/ocds-b5fd17-7e91fa22-24d4-4327-acfa-c2f0191bfe44): Bristol City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ad9c8b04-795a-4c47-8cbf-9006a13e69a5-342512)
