# Telephony, Call Centre, Unified Communications and Collaboration

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Lancaster City Council](/buyers/lancaster-city-council/contract-awards)
- Contract winner: Stack
- Award value: £150,000
- Tender value: £150,000
- Award date: 31 October 2016
- Published: 18 November 2016
- Contract start: 31 December 2016
- Contract end: 31 December 2020
- Stage: awarded
- Procurement category: goods
- Notice ID: 23abb51c-ed28-4d83-9643-20710b847767-103610
- OCID: ocds-b5fd17-ef70a0eb-adc9-11e6-9901-0019b9f3037b

## Description

Lancaster City Council \(LCC\) are considering Unified Communications \(UC\) solutions and the benefits, savings and efficiencies these could offer\. As part of the UC project we are looking to replace our existing 3Com VOIP PBX system with a new system that will form the backbone of a UC platform and that will provide us with the features and integration we require whilst also providing savings on call costs and improvements in efficiency from more agile methods of working\. The implementation of the new system must be complete by the 31st of December 2016\.

## Related contract awards

- [Bin Hubs](/contracts/ocds-b5fd17-5961a068-ef4f-4bff-9fd1-6ce0b074c8da): Lancaster City Council
- [Lot 5 - Purchase and Lease of Mini and Midi Sweeping and Cleaning](/contracts/ocds-b5fd17-77346da3-5b26-40fd-835e-65abf185a420): Lancaster City Council
- [Asset Management Software](/contracts/ocds-b5fd17-f5a258a5-c6eb-41c6-b5af-ad2d99c59368): Lancaster City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/23abb51c-ed28-4d83-9643-20710b847767-103610)