# South Staffordshire Council - Contact Centre

> A sourced UK public sector contract award published by Staffordshire County Council.

## Key facts

- Buyer: [Staffordshire County Council](/buyers/staffordshire-county-council/contract-awards)
- Supplier: [Gamma Telecom Ltd](/suppliers/gamma-telecom/public-sector-contract-awards)
- Award value: £140,000
- Tender value: £140,000
- Award date: 28 July 2020
- Published: 7 August 2020
- Contract start: 28 July 2020
- Contract end: 28 July 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 4415a8a9-1706-4dad-aa54-479777df6137-374697
- OCID: ocds-b5fd17-ef8c15b8-5cea-4937-8f67-9f9e0ebc4cb3

## Description

South Staffordshire District Council \(SSDC\) will be procuring a replacement Contact Centre telephony platform using Crown Commercial Services G-Cloud framework\. The call-off process will be managed on behalf of South Staffordshire Council by the Commercial Team at Staffordshire County Council, who provide procurement support to SSDC\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4415a8a9-1706-4dad-aa54-479777df6137-374697)
