# Managed Support &amp; Development Configuration Services - ServiceNow &amp; TPAM

> A sourced UK public sector contract award published by National Highways Limited.

## Key facts

- Buyer: [National Highways Limited](/buyers/national-highways-limited/contract-awards)
- Supplier: [UP3 SERVICES LIMITED](/suppliers/up3-services/public-sector-contract-awards)
- Award value: £17,950,772
- Tender value: £17,950,772
- Award date: 31 March 2026
- Published: 30 April 2026
- Contract start: 31 March 2026
- Contract end: 29 November 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 671b6327-82da-402c-aa23-9564557c346e-895633
- OCID: ocds-b5fd17-f0034aee-0ab9-4806-8b7a-95891e9d32ed

## Description

The services being bundled for ITSM and TPAM are: - Managed Support Service \(MSS\) - Managed Configuration Service \(MCS\) - Managed Development Services \(MDS\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/671b6327-82da-402c-aa23-9564557c346e-895633)
