# NGO Enquiries Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Contract winner: RedCortex Ltd
- Award value: £237,000
- Tender value: £237,000
- Award date: 7 September 2023
- Published: 5 October 2023
- Contract start: 29 August 2023
- Contract end: 28 August 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 184b7260-0416-486f-bdb9-1682150120c9-686641
- OCID: ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3

## Description

This is a Contract Award Notice The National Guardian Office \(NGO\) requires an implementation partner to work with to deliver an Enquiries Management System\. The purpose of this contract will be able to integrate with other systems such as the website and MS Outlook as well as report anonymised information and support Guardians to develop their profiles\. This procurement was undertaken through the Crown Commercial Service's G-Cloud 13 Framework Agreement \(RM1557-13\), Lot 3 Cloud Support, following the Direct Award process\. The contract is awarded for an initial a total period of 24 months, with an option to extend for up to a further 24 months\. Total Awarded Value is the maximum of all charges including all optional contract extensions Contract Reference: CQC NGO 014

## Related contract awards

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- [Annual Awareness Survey and Stakeholder Sentiment Survey](/contracts/ocds-b5fd17-33278f68-d24c-4bf5-89f0-9404ef4372f7): Care Quality Commission
- [Digital App Licences 2026/27](/contracts/ocds-b5fd17-d614471b-ab9a-42b0-85b0-95f32bd4675d): Care Quality Commission
- [Microsoft Dynamics Implementation Partner](/contracts/ocds-b5fd17-987b0c7f-9ed8-49c9-99b3-2cfb238c5310): STAR PROCUREMENT LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/184b7260-0416-486f-bdb9-1682150120c9-686641)
