# Independent Childrens Complaints Investigation

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Coventry City Council](/buyers/coventry-city-council/contract-awards)
- Contract winner: Debra Johnson
- Award value: £3,461
- Tender value: £165,000
- Award date: 30 September 2019
- Published: 30 October 2020
- Contract start: 1 October 2019
- Contract end: 30 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 7ee056fd-376b-4e8e-91a3-db0e95128f2b-390169
- OCID: ocds-b5fd17-f150226c-5281-4328-aff2-1e8a40748b80

## Description

In line with the 'Getting the Best from Complaints Social Care Complaints and Representations for Children, Young People and Others' guidance Coventry City Council recognises a good procedure ensures that children and young people who make representations should have their concerns swiftly resolved, and, wherever possible, by the people who provide the service locally\. The purpose of this procurement is to recruit a 'bank' of Independent Complaints Investigating Officers, Independent Persons, Independent Chairs of Review Panels and Review Panellists who will undertake, in line with statutory guidance for local authority children's services representations and complaints procedures, a Stage 2 investigation or Stage 3 review panel\. The procurement documents are available for unrestricted and full direct access, free of charge, at www\.cswjets\.co\.uk

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- [Independent Childrens Complaints Investigation](/contracts/ocds-b5fd17-5eed8f6e-7e6c-46ba-8d96-4500bab9d337): Coventry City Council
- [Independent Childrens Complaints Investigation](/contracts/ocds-b5fd17-d8b48121-9c9d-48d0-9d34-ed2f8cfbf8b4): Coventry City Council
- [Independent Childrens Complaints Investigation](/contracts/ocds-b5fd17-b1e96bf7-83cf-46ee-bc48-71337ce1c18c): Coventry City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7ee056fd-376b-4e8e-91a3-db0e95128f2b-390169)