# Customer Services Telephony

> A sourced UK public sector contract award published by ASTER GROUP LIMITED.

## Key facts

- Buyer: [ASTER GROUP LIMITED](/buyers/aster-group-limited/contract-awards)
- Supplier: Ciptex Ltd
- Award value: £982,448
- Tender value: £982,448
- Award date: 1 January 2024
- Published: 14 May 2024
- Contract start: 1 January 2024
- Contract end: 31 December 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 9c6c224a-7883-47c6-ac7e-2fc64f20588d-750865
- OCID: ocds-b5fd17-f188b853-cdeb-4034-bf8d-2853fce29df6

## Description

Award contract for the provision of a cloud-based contact centre solution and professional services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9c6c224a-7883-47c6-ac7e-2fc64f20588d-750865)
