# con\_3186

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Business Energy and Industrial Strategy](/buyers/business-energy-and-industrial-strategy/contract-awards)
- Contract winner: Go-Centric Ltd
- Award value: £728,000
- Tender value: £728,000
- Award date: 18 October 2022
- Published: 10 January 2023
- Contract start: 12 December 2022
- Contract end: 11 December 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 46c45372-7cff-49ef-9cea-172a45514bab-604298
- OCID: ocds-b5fd17-f197ba05-7086-4873-8194-8a8f58a16388

## Description

The Consumer Advice and Information \(CAI\) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes\. This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice\. The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV\.UK website\.

## Related contract awards

- [Heat Network Efficiency Scheme - HNES MAIN](/contracts/ocds-b5fd17-ff1b5f5e-3982-4e39-b7c9-d2d23fdc232d): Business Energy and Industrial Strategy
- [Re-procurement of Hydrogen Legal Advisors](/contracts/ocds-b5fd17-48dee1e9-b7ac-43b0-a88c-f8a217ce2a34): Business Energy and Industrial Strategy
- [Sizewell C Legal Services Contract](/contracts/ocds-b5fd17-ac9c6e71-605a-4360-a5a4-5b24c0628cf8): Business Energy and Industrial Strategy
- [Provision of Public Enquiry Line & Switchboard Service](/contracts/ocds-b5fd17-fd11c8ef-ecba-4924-9d86-37cb3c04581e): Crown Commercial Service
- [Provision of Warm Home Discount Contact Centre](/contracts/ocds-b5fd17-eaab133e-a686-4a45-8f96-4f96969091fa): Crown Commercial Service
- [DVSA Call Centre Additional Resourcing - Call Surges](/contracts/ocds-b5fd17-bc1d19d1-2773-40c2-95f7-9f19e0b1d40e): DVSA - Driver and Vehicle Standards Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/46c45372-7cff-49ef-9cea-172a45514bab-604298)