# Customer Contact Management \(CCM\) Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: ONE HOUSING GROUP LIMITED
- Contract winner: IDE GROUP CONNECT LIMITED
- Award value: £400,000
- Tender value: £400,000
- Award date: 23 July 2018
- Published: 24 October 2018
- Contract start: 17 September 2018
- Contract end: 16 September 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 2f7ae419-d48f-4088-a3f5-6461001540b0-248213
- OCID: ocds-b5fd17-f1b03126-fa30-4e0d-93bd-b6b3fe803705

## Description

Provision of Customer Contact Management \(CCM\) solution and related support for a period of three \(3\) years\.

## Related contract awards

- [Kelson House - Drainage Works](/contracts/ocds-b5fd17-b2fbabf5-47fd-4e54-bb33-22b40553cb4f): ONE HOUSING GROUP LIMITED
- [Web and Email Protection - Mimecast](/contracts/ocds-b5fd17-55d4bd2d-ad71-43d4-9b98-a664fb35f5ba): ONE HOUSING GROUP LIMITED
- [Tank Replacements](/contracts/ocds-b5fd17-5b68c060-6ef4-4a72-845b-388be36099e2): ONE HOUSING GROUP LIMITED
- [LPS ICT - Network connections](/contracts/ocds-b5fd17-2c742a30-c24c-4fac-b86c-274965726f84): Lancashire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2f7ae419-d48f-4088-a3f5-6461001540b0-248213)