# Customer Relationship Management Services

> A sourced UK public sector contract award published by London Legacy Development Corporation.

## Key facts

- Buyer: [London Legacy Development Corporation](/buyers/london-legacy-development-corporation/contract-awards)
- Tender value: £450,000
- Published: 25 November 2024
- Contract start: 19 January 2025
- Contract end: 21 November 2029
- Stage: open_tender
- Procurement category: services
- Notice ID: bdeacdd0-a704-4576-91f9-4ea3d969e836-805595
- OCID: ocds-b5fd17-f25731e6-dccb-4411-bd23-317e99d79f3d

## Description

London Legacy Development Corporation \(LLDC\) require a strategic CRM marketing agency to deliver a CRM solution for Queen Elizabeth Olympic Park \(QEOP\), London Stadium \(LS\) and SHIFT to deliver a B2C and B2B CRM Solution which will empower conversations with Park partners and prospects to drive revenue\. This contract will be let also for the benefit of GLA Group\. Our new CRM solution must have the ability to ingest data from multiple sources and add new data feeds as we expand the Park-wide CRM solution\. The estimated total spend \(including any ad-hoc provisions\) is £450k for the duration of: up to 6 months mobilisation period, 4 years plus additional 2 years \(on 1\+1 basis subject to authority's discretion\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bdeacdd0-a704-4576-91f9-4ea3d969e836-805595)