# Call centre KPI review and benchmarking

> A sourced UK public sector contract award published by OFSTED.

## Key facts

- Buyer: [OFSTED](/buyers/ofsted/contract-awards)
- Supplier: NAVIGATION PARTNERS LTD
- Award value: £16,500
- Award date: 10 January 2022
- Published: 27 September 2022
- Contract start: 17 January 2022
- Contract end: 31 December 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 2ee776c1-7503-4923-8584-5920759de357-575130
- OCID: ocds-b5fd17-f2b0104b-aa30-4c49-8e89-a978bdb8a98a

## Description

Call centre KPI review and benchmarking

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2ee776c1-7503-4923-8584-5920759de357-575130)