# Community Helpline

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Torbay Council](/buyers/torbay-council/contract-awards)
- Contract winner: Torbay Community Development Trust Ltd
- Award value: £329,000
- Tender value: £329,000
- Award date: 1 November 2023
- Published: 27 June 2024
- Contract start: 22 November 2023
- Contract end: 31 December 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 5a066e9a-0c4f-4c47-96fd-81db5e3657b8-762554
- OCID: ocds-b5fd17-f32c5bf6-af7b-4a56-a913-f82ac5d564a6

## Description

The Community Helpline links people with community assets as appropriate to the persons need and requirements\. Support is provided to individuals and families on several challenges they are facing, including support for their mental wellbeing, independence and challenges related to loneliness and isolation\. The Community helpline forms a key component of reducing demand into Adult Social Care and other statutory level services by being a first point of contact that helps citizens manage issues within their communities\.

## Related contract awards

- [Fast Track Business Case Validation](/contracts/ocds-b5fd17-52f38b65-9a21-47d2-98fe-a93233ed483e): TORBAY COUNCIL
- [Renew 24 Hour Security Operations Centre \(SOC\) and Cyber Monitoring Service](/contracts/ocds-b5fd17-a09e4005-0fee-4442-8da8-492b9553a524): TORBAY COUNCIL
- [CAP26059 Torbay Technology Park - Phase 1 Main Contractor](/contracts/ocds-b5fd17-c3d28154-3d2e-4213-8685-9c95ad769fb0): Torbay Council
- [Healthy ageing service for Torbay\.](/contracts/ocds-b5fd17-cf9cbfae-a445-470f-a45d-192693040abc): NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
- [Community Wellbeing](/contracts/ocds-b5fd17-edf53746-f441-4044-aa55-20edcacc8e13): Torbay Council
- [Community Builders](/contracts/ocds-b5fd17-4ba611fb-ea61-4db7-933d-356f433f28d8): Torbay Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5a066e9a-0c4f-4c47-96fd-81db5e3657b8-762554)