# Contact Centre Service Improvement

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Home Office](/buyers/home-office/contract-awards)
- Contract winner: [ERNST AND YOUNG LLP](/contract-winners/ernst-and-young/public-sector-contract-awards)
- Award value: £500,000
- Tender value: £500,000
- Award date: 22 May 2022
- Published: 6 October 2022
- Contract start: 23 May 2022
- Contract end: 5 August 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 879294e3-0138-4f6d-a708-a6c22931827e-578441
- OCID: ocds-b5fd17-f35e1ddf-5746-4464-94db-4fc234ee2a9a

## Description

Improvement in the capability and performance of the HMPO contact centre services

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/879294e3-0138-4f6d-a708-a6c22931827e-578441)