# Contact Centre - Maintenance and Support

> A sourced UK public sector contract award published by Lincolnshire Community Health Services NHS Trust.

## Key facts

- Buyer: [Lincolnshire Community Health Services NHS Trust](/buyers/lincolnshire-community-health-services-nhs-trust/contract-awards)
- Supplier: [NETCALL TECHNOLOGY LIMITED](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £28,030
- Tender value: £28,030
- Award date: 24 March 2025
- Published: 26 March 2025
- Contract start: 25 September 2025
- Contract end: 24 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 8e3500ec-b248-44c4-885b-0b0bbe36559d-836265
- OCID: ocds-b5fd17-f38d5442-e0fb-47e5-8541-1c468b823a9e

## Description

The Contracting Authority has a requirement for maintenance and support services on its contact centre environment\. This contract is for 12 months with no extensions and the full contract value is detailed in this notice\. This is a call-off contract awarded via the NHS Commercial Solutions Patient Healthcare Communications and Related Services Framework\.

## Related contract awards

- [Transitional Care Beds - Lincolnshire](/contracts/ocds-b5fd17-b014566a-61f2-4adb-9490-110223888ae1) — Lincolnshire Community Health Services NHS Trust
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- [Transitional Care Beds - Lincolnshire](/contracts/ocds-b5fd17-a36c1bfd-ce64-4f45-8dba-01344bf2bc35) — Lincolnshire Community Health Services NHS Trust
- [Patient Appointment Reminder and Notification Software Licences](/contracts/ocds-b5fd17-35674dd2-0896-4a3e-816e-f546c69abf09) — West Suffolk NHS Foundation Trust
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8e3500ec-b248-44c4-885b-0b0bbe36559d-836265)