# BTA1875 ITSM Service Desk Platform

> A sourced UK public sector contract award published by British Tourist Authority.

## Key facts

- Buyer: [British Tourist Authority](/buyers/british-tourist-authority/contract-awards)
- Supplier: [Halo Service Solutions Ltd](/suppliers/halo-service-solutions/public-sector-contract-awards)
- Award value: £34,957
- Tender value: £34,957
- Award date: 7 July 2023
- Published: 4 September 2023
- Contract start: 10 July 2023
- Contract end: 9 July 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 25e600be-42ba-4368-ad3a-9caa5d07e400-677483
- OCID: ocds-b5fd17-f4272ad7-bdc7-4325-b72a-04ecaed7ca5c

## Description

ITSM Service Desk Platform: Crown Commercial Services G-Cloud 13 Contract, RM1557\.13 Initial contract period of one year, with the potential to extend for up to 3 x 12 month periods\.

## Related contract awards

- [C1355 BTA1867 Global Production Agency Contract](/contracts/ocds-b5fd17-cfd90e9b-7bb6-44d1-a39a-bce43b8cdf99) — British Tourist Authority
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- [BTA2167 Audience & Product Research](/contracts/ocds-b5fd17-67611f48-1b82-4da7-a3fe-f70bf716f1b5) — British Tourist Authority
- [Halo service desk licences and support](/contracts/ocds-b5fd17-77a2061a-299c-4a3e-88ea-6ab255982c2e) — National Institute for Health and Care Excellence
- [IT Service management](/contracts/ocds-b5fd17-31ee0872-2827-431f-93c7-2531bf7fc19a) — MOAT HOMES LIMITED
- [1953 Halo ITSM Solution for NHS Derby & Derbyshire Integrated Care Board](/contracts/ocds-b5fd17-bced7038-e147-4f16-8a4a-f76091f8ce3b) — NHS Derby & Derbyshire Integrated Care Board
- [GB-Leeds: LAU CRM System](/contracts/ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43) — Leeds Arts University
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- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/25e600be-42ba-4368-ad3a-9caa5d07e400-677483)