# Business Telephony Requirement for South Staffordshire Council

> A sourced UK public-sector contract award published by Staffordshire County Council.

## Key facts

- Public buyer: [Staffordshire County Council](/buyers/staffordshire-county-council/contract-awards)
- Contract winner: [CHARTERHOUSE VOICE &amp; DATA LIMITED](/contract-winners/charterhouse-voice-data/public-sector-contract-awards)
- Award value: £190,000
- Tender value: £190,000
- Award date: 9 November 2023
- Published: 9 November 2023
- Contract start: 27 November 2023
- Contract end: 26 November 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 526ba6d2-7aa2-413b-80a9-f5f3b1658c6c-696697
- OCID: ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136

## Description

The provision of a Cloud based Contact Centre Telephony system for South Staffordshire District Council The solution requires an appropriate supplier who can provide South Staffordshire District Council a cloud based solution to allow customers of the District of South Staffordshire to ring and be directed to an appropriate Customer Services member of team who can deal with their requirements\. Call off made from Crown Commercial Services G Cloud 13 Framework

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- [Internal Audit Call off Contract Data](/contracts/ocds-b5fd17-4f83ed70-0019-4e3f-a030-3a8a92227e67): Staffordshire County Council
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- [WSFT - IT - Telephony Platform Managed Support Service](/contracts/ocds-b5fd17-07de2ffd-50f6-4568-9051-360099bff5eb): West Suffolk NHS Foundation Trust
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/526ba6d2-7aa2-413b-80a9-f5f3b1658c6c-696697)
