# Sheltered Housing - Call Monitoring, Welfare Check call and Responder service - AWARD

> A sourced UK public sector contract award published by Reading Borough Council.

## Key facts

- Buyer: [Reading Borough Council](/buyers/reading-borough-council/contract-awards)
- Supplier: [Tunstall Healthcare \(UK\) Limited](/suppliers/tunstall-healthcare-uk/public-sector-contract-awards)
- Award value: £247,041
- Tender value: £300,000
- Award date: 20 November 2024
- Published: 20 November 2024
- Contract start: 1 April 2025
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 8939e32d-c5b0-4775-8731-2c4130cd87f9-804169
- OCID: ocds-b5fd17-f4e12b0a-4734-4019-b90c-2ff9a43430db

## Description

We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre \(ARC\) to provide: o 24/7 emergency alarm \(warden call\) monitoring service o Daily welfare check calls - weekends, bank holidays and office closures o Site responder service o across the portfolio within the sheltered housing service\. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation\. These include: 1\. General Sheltered, 2\. Cedar Court Sheltered Extra Care scheme, 3\. Phoebe Cusden House\. Full details of the requirement can be found in Annex 1 - Specification\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8939e32d-c5b0-4775-8731-2c4130cd87f9-804169)