# IT015 PAY360 PAYMENT SUITE HOSTING &amp; SUPPORT WITH SECURE PCI TELEPHONY

> A sourced UK public sector contract award published by Gateshead Council.

## Key facts

- Buyer: [Gateshead Council](/buyers/gateshead-council/contract-awards)
- Supplier: [Capita Business Services Limited](/suppliers/capita-business-services/public-sector-contract-awards)
- Award value: £408,198
- Tender value: £408,198
- Award date: 19 December 2024
- Published: 23 December 2024
- Contract start: 30 November 2024
- Contract end: 29 November 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 2442da2d-4be5-4d58-948e-c2243cdd571f-813224
- OCID: ocds-b5fd17-f52f3bf8-c1d4-47c4-8f23-abd81928f945

## Description

Support and hosting of the Payments and Income Management system \(Pay360\) with secure PCI Telephony which covers the following essential core systems currently operational within the Council: \(1\) A central income processing and repository module used to assist with validating, processing and storage of income\. \(2\) Debit or credit card payments taken over the telephone, online and in-person\. Telephone payments taken on Pay 360 integrate with the PCI Pal telephony solution included in this contract\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2442da2d-4be5-4d58-948e-c2243cdd571f-813224)
