# 1272 Provision of Customer Experience Resource

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Department of Health and Social Care \(T&T\)
- Contract winner: [Ernst & Young LLp](/contract-winners/ernst-young/public-sector-contract-awards)
- Award value: £490,200
- Tender value: £490,200
- Award date: 12 July 2021
- Published: 5 November 2021
- Contract start: 1 April 2021
- Contract end: 31 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 08c12b62-e728-43e8-9ab5-9bfb742820d4-483107
- OCID: ocds-b5fd17-f53cc6b9-751c-452a-b3a2-fa213b592af9

## Description

Provision of Customer Experience Resource, key personnel within the DDAT specialism across design and product delivery\.

## Related contract awards

- [UK University novel antibody screening for UK manufactured Lateral flow tests](/contracts/ocds-b5fd17-b27dcd87-d6d5-40e7-b237-8c964466cb14): Department of Health and Social Care \(T&T\)
- [DRW Samba II Reagent](/contracts/ocds-b5fd17-a75fa831-a2c5-40b2-a3e0-638684131209): Department of Health and Social Care \(T&T\)
- [Development and Operation of the NHS Test and Trace COVID-19 Contact Tracing Application](/contracts/ocds-b5fd17-82f40618-921b-450d-8f46-08a96b67792c): Department of Health and Social Care \(T&T\)
- [Executive Coaching 2026/27](/contracts/ocds-b5fd17-e0f7ca82-1144-41e8-a93d-1839116f14d1): National Audit Office
- [Records Management SMEs 26\+](/contracts/ocds-b5fd17-c0b24a73-bdcd-4a06-98a1-4705c50cdf30): FCA
- [Insurance File Review](/contracts/ocds-b5fd17-186945b9-32b4-4d7d-9e1c-3319a907c106): FCA

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/08c12b62-e728-43e8-9ab5-9bfb742820d4-483107)