# Application Maintenance and Support Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Financial Conduct Authority](/buyers/financial-conduct-authority/contract-awards)
- Contract winner: [Sopra Steria Limited](/contract-winners/sopra-steria/public-sector-contract-awards)
- Award value: £7,142,278
- Tender value: £7,142,278
- Award date: 28 February 2022
- Published: 16 May 2022
- Contract start: 1 May 2022
- Contract end: 30 April 2024
- Stage: awarded
- Procurement category: services
- Notice ID: d0abd3a2-7f20-4b16-a160-be93f6d469f4-538065
- OCID: ocds-b5fd17-f56813a7-2218-434f-b8c1-94774e9ab5c7

## Description

The FCA uses third party partners to provide Application Maintenance and Support Services of systems\. This includes services required to keep a software system \(application\) operational and functional and includes support and maintenance of bespoke code and COTS \(commercial off the shelf\) and SaaS \(Software as a Service\) products, providing incident and problem management services to resolve software problems, supporting batch and housekeeping tasks as well as Service Management Services such as IT Service Continuity, Availability and Capacity Management, Release Management and Software and Configuration Management\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d0abd3a2-7f20-4b16-a160-be93f6d469f4-538065)