# Case Management System for CES

> A sourced UK public-sector contract award published by Norfolk County Council.

## Key facts

- Public buyer: [Norfolk County Council](/buyers/norfolk-county-council/contract-awards)
- Published: 11 September 2024
- Contract start: 2 December 2024
- Contract end: 31 July 2028
- Stage: open_tender
- Procurement category: services
- Notice ID: bbace812-5867-4c98-b9e8-f28142f40bfb-784686
- OCID: ocds-b5fd17-f59a496d-100b-4a99-a774-0986def38ad6

## Description

Norfolk County Council Norfolk County Council \(NCC\) is seeking a case management system to support key functions of its roles as County Minerals & Waste Planning Authority, Lead Local Flood Authority, County Conveyance Searches, and Highways Authority\. All Service Functions listed below are reliant on geospatial data to record and manage cases\. Cases encompass applications, searches, consultations, incidents\. This specification is intended to offer a clear indication of NCC's requirements for the system it intends to procure\. The system must be an off the shelf solution\. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions\. Additional information: This procurement will be managed electronically via the Council\`s e-procurement system\. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost\.co\.uk/norfolkcc\. Full instructions for registration and use of the system can be found at https://in-tendhost\.co\.uk/norfolkcc/aspx/BuyerProfiles\. Once registered you will be able to see the procurement project under the \`tenders\` section and \`express an interest\` to view the documentation\. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning \+44 8442728810 or e-mailing support@in-tend\.co\.uk\. Is a Recurrent Procurement Type? : No

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bbace812-5867-4c98-b9e8-f28142f40bfb-784686)