# One Housing - Customer Relationship Management \(CRM\) Solution and Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: One Housing Group
- Contract winner: Hitachi Consulting UK Ltd
- Award value: £599,361
- Award date: 15 November 2019
- Published: 15 November 2019
- Contract start: 2 July 2019
- Contract end: 1 July 2022
- Stage: awarded
- Procurement category: services
- Notice ID: e761567e-c5f4-4e70-8a36-20d5aca140ef-326429
- OCID: ocds-b5fd17-f59d4144-53b1-483e-83d1-2d6e99dac76a

## Description

One Housing invites tenders from interested parties to provide a Solution and Services to deliver a comprehensive Customer Relationship Management \(CRM\) Solution\. The Solution will be based upon cloud technology through Software as a Service \(SaaS\), and will be integrated with One Housing's existing systems infrastructure\. The Supplier implementing the Solution will work with the One Housing as a valued partner during the Contract term and will work with One Housing to configure and customise the Solution accordingly\.

## Related contract awards

- [Ventilation Capital Works](/contracts/ocds-b5fd17-959b3e65-09bb-4788-b21f-b7c6ae9f67b8): One Housing Group
- [Service Charge Audit Services](/contracts/ocds-b5fd17-1bdde999-e082-4ed5-ac46-7f4b47c6e8bf): One Housing Group
- [Supply and Fit of Property Information Boxes](/contracts/ocds-b5fd17-273ae2ef-bd7d-4a72-902d-f0d4be2e957d): One Housing Group
- [Professional Services in Relation to Data & Analytics Assessment](/contracts/ocds-b5fd17-a7567c5f-469b-4ec9-8c8e-cb9b7ebfbc6c): City of London Corporation
- [Award Cyber Deployment Partner \(CDP\) - Operational Readiness](/contracts/ocds-b5fd17-dbbf5c72-e659-477d-aae9-25adc4e9686f): NHS Digital
- [The Provision of Consultancy Services](/contracts/ocds-b5fd17-50979eea-4aa1-4dd0-a615-ff732a1472f2): THE PENNINE ACUTE HOSPITAL N H S TRUST

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e761567e-c5f4-4e70-8a36-20d5aca140ef-326429)