Live
Calabrio Work Force Management (WFM)
£241,896
The North Yorkshire CouncilOpus Business Systems Limited t/a Opus Telecoms
services
Contract Details
- Tender Value
- £241,896
- Stage
- Live
- Published
- Awarded
Timeline
Awarded
Start
Disclosed
End
Description
Ancillary Services for a Mitel Contact Centre. Calabrio work force management (WFM) software provides, reporting & management information, forecasting demand management, resource availability management, skills matching, shift management, time recording management, intelligent adherence and leave management for the contact centre.
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Ref: 1c5cb3bb-990f-45ef-8053-543427792691-890037 · Sourced from Contracts Finder
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